Dinovite Phone Numbers and Emails

Customer Service Number:

  • (859) 428-1000
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Dinovite Emails:

Customer Service
privacy@companapetbrands.com
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Dinovite Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call Dinovite is 8594281000.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Saturday.

  • People call Dinovite mainly because of request for information, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Dinovite Website:

Dinovite Help Center:

Corporate Office Address:

Compana Pet Brands LLC
101 Miller Drive
Crittenden, Kentucky 41030
United States

Other Info (opening hours):

Hours:

Customer Service

Monday - Friday: 9:00am - 6:00pm EST


Chat

Monday - Friday: 9:00am - 8:30pm EST

Saturday: 10:00am - 4:00pm EST


Mailing Address:

Compana Pet Brands LLC

Attn: Privacy Manager

707 Spirit 40 Park Drive

Chesterfield, MO 63005

More contact details

Dinovite Rating Based on 5 Reviews

Rating details

2.8
more details
Customer service
Value for money
Diversity of Products or Services
Website

Rating stats

Rating trend

How Good is Dinovite's Customer Service?

Destinee Noh
Destinee Noh
Feels Disappointed | May 29, 2024

I did not ask for more than the sample bag then tried to debit my account unauthorized *** doesn't work

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Cainan Yiy
Cainan Yiy
Feels Disappointed | Mar 28, 2024

THEY CHARGED ME $20 TO RETURN THE PRODUCT & TOLD ME IF I REFUSE THE PRODUCT I'D CHARGED $15 PLUS A RESTOCKING FEE. THE WOMAN LIED BY TELLING ME IT WOULD COST $10 TO SHIP WHEN IT WAS $20. I SENT THE PRODUCT BACK THE NEXT DAY AFTER RECEIVING & I HAVE YET TO GET MY MONEY BACK IN THE AMOUNT OF $61.60

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Summary of Dinovite Customer Service Calls

56 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dinovite?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel order before it ships”

Shipping and Delivery Question:

  • “Didn't receive my order”
  • “Where is my Dinovite box?”
  • “Didn't receive trial size of dynamite for large dog did not receive any information on how much to put on dog food have been charged $117 already and have not received anything as of the state”

Request for Information Question:

  • “Question about directions for use”
  • “Need help with a return”

Payments and Charges Question:

  • “Unauthorised charge”
  • “Unauthorized debit”
  • “Billing”

Website/ Application Question:

  • “Can't order online”

Return/ Replace Question:

  • “RETURN”

Cards Question:

  • “My card got money pulled from it”

Product/ Service Question:

  • “Already set up, but need product for large dog 70 pounds right away”

Refund Question:

  • “Refund”

Other Question:

  • “Pay ment”
  • “Dog is allergic to supplement what do i do”
  • “Very upset”

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