Shirley C Kmr

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Verified Reviewer
| map-marker Oakdale, California

Reason for my review is because you guys went into my account and took money out of my account without my permission, and I would appreciate if I can get my money back

OK I am did not appreciate Dinovite going to my account and charging my card for something I didnt even ask for and my car was charged for $61.96 and I would appreciate it if I can get my money back. If not it will be a legal battle. I am not going to keep contacting you because every time I contact you Yes, your employees hang up in my face so I will take it further than this. Thank you.. Shirley Collins 03/28/2024 Time is 12:32pm
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Christopher P Cjr

Dinovite - Review in Pet Stores category

Im trying to contact someone because they took money out of my account and I do not even have a pet. They took $89 out of my account.
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Loss:
$89
Jill K Hvu

I've tried numerous times to contact customer service but can't get a representative to help me with a return. I've left messages

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I never remember even agreeing to this purchase and want a refund but this company is impossible to get a live person. I've also emailed numerous times no response. My opinion is beware over this company very disatisfied and hope it gets shown to others.
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Pros:
  • No pros
Cons:
  • Dissatisfied

Preferred solution: Full refund

User's recommendation: Be aware of how dissatisfied I am and don't do business with this business.

Anonymous
map-marker Camp Hill, Pennsylvania

Refund

Dinovite - Refund
my card was charged for 88.24 o want my money back I didn't place any orders.This is fraud. Return my money immediately!!!
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Tyberius Ogj
map-marker Hammond, Louisiana

No response from Dinovite.

Dinovite has me on some sort of automatic send program that sends another order. However, I had to put one of my labs down and now only have one dog and he is 12 1/2 yrs. old. I sent them an email which was a request to, not only cancel my auto order, but also to send me a return label for the order I just received. I did not get a response to either request. Its a shame because both of my Labs were Dinovite dogs and I liked their product, but disappointed that they did not respond.
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Brian B Qvj

Very unhappy with customer support

Please somebody cancel my auto delivery. Its like trying to pull teeth with you people. NEVER AGAIN!!!
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Preferred solution: Apology

User's recommendation: Don’t use this product

Fermon Cvq
map-marker Baltimore, Maryland

Cancel subscription

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No matter what I tried, my dogs would not eat it. I tried mixing with warm water. I tried mixing with chicken broth, beef broth. Even gravy, they would not eat it. They couldn't get past the smell. I guess because I've never. Seen my dog's not eat anything.. I don't buy them cheap food so I could not afford to keep throwing their food in the trash.
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User's recommendation: I wish there was a way Dinovite could change the smell or taste. So my dogs wouldn't eat it.

Anonymous
map-marker Fort Lauderdale, Florida

Already if order went through, please cancel too much confusion and I ordered it on Amazon set up, but need product for large dog 70 pounds right away

I originally set up a subscription approximately a week ago got the free packet and wanted the product sent out right away. However, with mass communication miscommunication you try to sign me up again and I did cancel this through American Express.
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Frank B Dvr

Can't place an order.

Keep getting the run around without talking to a real person to place an order. What happened when you could talk to a real person and the product would be on the back porch in four days ? Still, no response and no product.
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Preferred solution: Place an order.

Anonymous
map-marker Saint Louis, Missouri

Shipment

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I received another bottle of SuprOmega Fish Oil. I didn't order it. I had just placed an order for Dinovite powder & one og the bottle that I just received again. Don't want to be on any auto fill Please take that off, if that is how it happened Diane Fortunato
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Anonymous
map-marker Bellevue, Washington

Received wrong product

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I was disappointed because I received a box of Dinovite Booster that I did not order and I noticed charges on my bank account without my authorization. However, Since I recently received a big bag of the 90 day supply of the regular Dinovite, I assume that this is a corrective action to the previous wrong transaction, and I appreciate your action to resolve the problem. Thank you very much.
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Frank B Dvr
map-marker Frackville, Pennsylvania

Reorder

Want to talk to a real person. No Google play. No symbols, No create a field No back to Google There, how about it ?
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Anonymous
map-marker Baltimore, Maryland

I tried every which way and my dogs will not eat it. I've tried mixing it with warm water with their food. I've tried mixing it with chicken broth, beef broth. Even crazy, they will not eat it. And I

I tried Mixing it with. Warm water in their food, they would not eat it. I tried chicken broth, beef broth. Even gravy, they would not eat it. Something about the smell I don't know what it is. But they absolutely went Days without eating because they would not eat it. They did not like it. I really wanted to try it and I tried everything I could. And they would rather starve. I don't know other than making the smell better for them because they wouldn't touch it.
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User's recommendation: I don't know other than making the smell better for them. Because my dogs wouldn't touch it

Frank B Dvr
map-marker Frackville, Pennsylvania

Reorder

Didn't get to talk to anyone. To reorder. New system stinks. Forgot the symbol business as well. How about you call me ?
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